SHIPPING POLICY

DELIVERY DISCLAIMER
Delivery times are estimates and not guarantees. Apex Athletics Industries LLC is not liable for delays caused by carriers, customs, or other factors beyond our control.

CUSTOMS AND IMPORT FEES DISCLAIMER
For international orders, Apex Athletics Industries LLC is not responsible for any customs duties, taxes, or fees applied upon delivery. These costs are the customer’s responsibility.

LIABILITY DISCLAIMER
Once an order is handed off to the carrier, Apex Athletics Industries LLC is no longer liable for lost, stolen, or damaged packages. For concerns, please contact the shipping carrier directly.

Effective Date: November 15, 2024
At Apex Athletics Industries LLC, we strive to deliver your orders promptly and securely. This Shipping Policy explains our shipping processes, options, costs, and timeframes.

1. SHIPPING OPTIONS & COSTS

• Standard Shipping: Estimated delivery within 7-15 days for a rate depending on location

• Free Shipping: Available for orders over $75.

• Shipping costs are calculated at checkout based on your location and selected method.

2. PROCESSING TIME

• Orders are processed within 1-3 business days, excluding weekends and holidays.

• You will receive a confirmation email once your order has been shipped, including tracking information.

3. DELIVERY TIME FRAMES

• Delivery times vary based on the shipping option selected and the destination. While we aim for timely delivery, delays may occur due to:

  • Weather conditions.

  • Carrier-related issues.

  • Customs processes for international orders.

4. INTERNATIONAL SHIPPING

• We ship to select international destinations.

• Customs duties, taxes, and other fees may apply and are the responsibility of the customer.

• Delivery times for international orders may be longer due to customs clearance processes.

5. TRACKING YOUR ORDER

• Tracking information is provided via email after your order is shipped.

• Use the tracking number to monitor your shipment's status through the carrier’s website.

6. LOST, DAMAGED, OR STOLEN PACKAGES

• Apex Athletics Industries LLC is not responsible for lost, damaged, or stolen packages after they are handed off to the carrier.

• If your package is missing or arrives damaged, please contact the carrier directly to file a claim. You may also contact us for assistance at:  support@apexathletics.co

7. CHANGES & CANCELLATIONS

• Once an order is placed, it cannot be modified or cancelled

• Those seeking to return an order for a refund, view our refund policy.